Purpose The purpose of this study was to investigate the moderating role of positive psychological capital on the effects of clinical nurses' responses to violence on burnout and to provide basic date for an intervention program that reduces nurse burnout. Methods The participants in this study were 172 nurses recruited through convenience sampling at one general hospital in Seoul. Data were collected from June 5 to 10, 2023 using structured questionnaires. The collected data were analyzed using SPSS/WIN 26.0. Results Burnout was positively correlated with violence responses and negatively correlated with positive psychological capital among clinical nurses. Verbal violence experience (β=.14, p=.014), job satisfaction (β=.31, p<.001), social violence response (β=.15, p=.035) and positive psychological capital (β=-.39, p<.001) were identified as factors significantly influencing clinical nurses' burnout. The interaction term between social violence response and positive psychological capital significantly influenced burnout (β=.18, p=.044). Conclusion Social violence response affected burnout among clinical nurses, and positive psychological capital was identified as a moderating factor in burnout. Therefore, hospital and nursing organizational efforts such as fostering an appropriate organizational atmosphere, providing social support that encourages trust and creativity among organizational members, and implementing various educational and mentoring programs are required to reduce nurses' social violence response and enhance positive psychological capital.
Purpose The purpose of this study was to provide the fundamental data for improving working environments for operating room nurses as well as the quality of surgical nursing. Methods Study participants were 95 operating room nurses with at least three months of work experience in general and tertiary hospitals in S and G provinces. Data were collected from October 2021 to November 2021 using a structured questionnaire. Results: Factors affecting the participants’ burnout were verbal violence (β=.23, p=.007), the self-perceived health status “not healthy” (β=.21, p=.009), and job satisfaction: “dissatisfied” (β=.34, p<.001) and “moderate” (β=.44, p<.001). Work-oriented nursing organizational culture (β=.26, p=.007) had a moderating effect on the relationship between verbal violence and burnout. Conclusion The results indicated that the verbal violence experienced by the participants affected their burnout, and work-oriented nursing organizational culture acted as a moderating variable.Therefore, a hospital’s organizational efforts to reduce verbal violence in the operating room and develop a well-balanced nursing organizational culture must be aimed at lowering nurse burnout.
Citations
Citations to this article as recorded by
The Effects of Grit, Emergency Nursing Competency, and Positive Nursing Organisational Culture on Burnout Among Nurses in the Emergency Department Su-Young Moon, Hyung-Ran Park Behavioral Sciences.2025; 15(4): 486. CrossRef
Effects of Verbal Abuse Experience and Communication Competence on Burnout among Operating Room Nurses Yesol Byon, Yoon Goo Noh Journal of Health Informatics and Statistics.2024; 49(2): 117. CrossRef
Predictive modeling of burnout based on organizational culture perceptions among health systems employees: a comparative study using correlation, decision tree, and Bayesian analyses Teray Johnson, Sameh Shamroukh Scientific Reports.2024;[Epub] CrossRef
The relationship between occupational burnout and moral courage in operating room personnel: A cross-sectional study Mahla Zakeriafshar, Camellia Torabizadeh, Zahra Jamshidi Perioperative Care and Operating Room Management.2023; 32: 100339. CrossRef
Effects of Clinical Nurses' Responses to Violence on Burnout: The Moderating Role of Positive Psychological Capital Haejun Choi, Sujin Shin, Seungji Kim, Sungran Kim Korean Journal of Adult Nursing.2023; 35(4): 406. CrossRef
Purpose Workplace violence affects workplace performance. Bystanders’ role in social violence affects the consequences of violence. The purpose of current study was to explore the influences of workplace violence and bystander type on handover error of nurses caring for adult patients.
Methods: A cross-sectional survey design was conducted using a structured questionnaire pertaining to teamwork, workplace violence, bystander type and handover error. This study involved adult patients nurses working in a tertiary university hospital having over 1,100 beds, located in a city. The questionnaire was administered to 193 bedside nurses at September 2019.
Results: Nurses’ handover error was significantly correlated with overall workplace violence (p<.001), teamwork (p<.001), and all three bystander types; facilitating (p<.001), abdicating (p<.001) and defending (p<.001). A hierarchical multiple regression model with career, teamwork, workplace violence and bystander type explained 27.0% of nurses’ handover error (F=13.55, p<.001). Among input variables, positive bystander type-defender (β=-.20, p=.005) was the most powerful influential factors on nurses’ handover error. Negative bystander types - facilitating, abdicating bystander (β=.18, p=.025) workplace violence (β=.18, p=.015), and teamwork (β=-.15, p=.026) influenced nurses’ handover error, also.
Conclusion: Bystanders is more than simple witnesses or observers. In this study, a positive bystander reduced the handover error in the clinical area, while a negative bystander exacerbated the handover error. Therefore, it is necessary to educate hospital nurses regarding positive bystanders and it’s importance for handover error and develop strategies to reduce nurse handover error.
Citations
Citations to this article as recorded by
Influence of Workplace Bullying and Bystander Types on Speaking Up for Patient Safety Among Hospital Nurses: A Cross‐Sectional Study Sunghee Park, Kyoungja Kim, Sinhye Kim, Cheryl B. Jones Journal of Advanced Nursing.2025;[Epub] CrossRef
Development of nursing handoff competency scale: a methodological study Jiyoung Do, Sujin Shin BMC Nursing.2024;[Epub] CrossRef
Exploring Bystander Behavior Types as a Determinant of Workplace Violence in Nursing Organizations Focusing on Nurse‐To‐Nurse Bullying: A Qualitative Focus Group Study Kyoungja Kim, Scott Seung Woo Choi, Cheongin Im, Jacopo Fiorini Journal of Nursing Management.2024;[Epub] CrossRef
Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South Korea Yongmi Lee, Hyekyoung Kim, Younjae Oh Healthcare.2023; 11(24): 3125. CrossRef
Influences of Workplace Violence on Depression among Nurses: The Mediating Effect of Social Support Eun-Mi Seol, Soohyun Nam STRESS.2021; 29(1): 37. CrossRef
PURPOSE The purpose of this study was to investigate resiliency and its mediating effect on the association between violence experience and violence response among nurses in intensive care units (ICU) and emergency departments (ED). METHODS Nurses working in ICU and ED were recruited from five hospitals in Busan city. Data were collected from 1st July to 31st August 2016 using structured questionnaires about violence experiences of nurses in the last three months and nurses' resilience including Korean Version of the Assault Response Questionnaire (ARQ-K). Data from 195 nurses were analyzed using the SPSS/WIN 21.0 program. Baron & Kenny's 3-step hierarchical regression analysis was used to test the mediating effect of resilience on the relationship between violence experience and violence response. RESULTS A positive correlational relationship between nurses' violence experience and violence response was significant (r=.37, p < .001). Negative correlational relationships were found between nurses' violence experience and resilience (r=−.19, p=.008) and between resilence and violence response (r=−.38, p < .001). This study found a partial mediating effect of resilience on the association between violence experience and violence response (z=2.49, p=.013). CONCLUSION There is a need to develop a variety of intervention programs that can improve resilience in reducing violence response of nurses.
Citations
Citations to this article as recorded by
Violence against healthcare professionals in intensive care units: a systematic review and meta-analysis of frequency, risk factors, interventions, and preventive measures Sebastian Berger, Pascale Grzonka, Anja I. Frei, Sabina Hunziker, Sira M. Baumann, Simon A. Amacher, Caroline E. Gebhard, Raoul Sutter Critical Care.2024;[Epub] CrossRef
Effects of a Remote Videoconferencing-based Expressive Writing Program on Posttraumatic Stress, Resilience, and Post-traumatic Growth among Traumatized Nurses Nam Hee Chae, Ji Young Kim Journal of Korean Academy of Nursing Administration.2024; 30(2): 152. CrossRef
Hemşirelerin İş Yerinde Yaşadıkları Psikolojik Şiddet ile Psikolojik Sağlamlılıkları Arasındaki İlişki Fatma GÜNDOGDU, Aybüke ULAŞ, Ecem TAŞ, Vildan ÇARDAK, İrem Yaren ŞANDIR, Muhammed DURMAZ, Mehmet Salim ECER Ordu Üniversitesi Hemşirelik Çalışmaları Dergisi.2023; 6(3): 608. CrossRef
Relationships between Violence Experience, Resilience, and the Nursing Performance of Emergency Room Nurses in South Korea Sarang Kim, Minkyung Gu, Sohyune Sok International Journal of Environmental Research and Public Health.2022; 19(5): 2617. CrossRef
Experience of Violence and Factors Influencing Response to Violence Among Emergency Nurses in South Korea: Perspectives on Stress-Coping Theory Seung-Yi Choi, Hyunlye Kim, Kwang-Hi Park Journal of Emergency Nursing.2022; 48(1): 74. CrossRef
Verbal violence and turnover intention among new nurses in Korea: A time‐lagged survey Ae Kyung Chang, Ah Young Kim Journal of Nursing Management.2022; 30(6): 1823. CrossRef
Factors Affecting on Turnover Intentions of Emergency Department Nurses who have Experienced Verbal Abuse Gyoo-Yeong CHO, Mi-Kyung SEO JOURNAL OF FISHRIES AND MARINE SCIENCES EDUCATION.2021; 33(2): 314. CrossRef
Influence of Resilience and Workplace Bullying on Depression of Hospital Nurses Suniy Jeon, Moonhee Gang Journal of Korean Academy of psychiatric and Mental Health Nursing.2020; 29(1): 43. CrossRef
Mediating Effect of Resilience on the Relationship between Psychological Stress and Burnout among Workers with Violence Experiences in Community Mental Health Welfare Center Su Young Kim, Mi Kyung Yun, Myung Sun Hyun Journal of Korean Academy of psychiatric and Mental Health Nursing.2020; 29(4): 347. CrossRef
Effects of Hospital-Based Violence-Prevention and Coping Programs on Nurses' Violence Experience, Violence Responses, Self-Efficacy, and Organizational Commitment Yu Jeong Yang, Jeong-Hee Kim Journal of Korean Academy of Nursing Administration.2020; 26(5): 550. CrossRef
Relationship of Workplace Violence to Turnover Intention in Hospital Nurses: Resilience as a Mediator Hyun-Jung Kang, Jaeyong Shin, Eun-Hyun Lee Journal of Korean Academy of Nursing.2020; 50(5): 728. CrossRef
PURPOSE The purpose of this study was to explore the experience of workplace violence among intensive care unit nurses. METHODS The participants of this research were twelve registered nurses who work in the intensive care units (ICU) at the hospitals in Seoul and Gyunggido. Data were collected by individual in-depth interviews and analyzed using the phenomenological methodology by Colaizzi. RESULTS From significant statements, five theme clusters emerged as follow; 1) vulnerable young women to violence, 2) my own reflection was bruised and exhausted, 3) a hopeless everyday, 4) seeking a solution in relation, 5) establishing one's status as a professional nurse. CONCLUSION This study provides a profound understanding on the experiences of workplace violence among ICU nurses. The hospitals are suggested to provide a safe environment by developing programs and policies to prevent and cope with hospital workplace violence for ICU nurses.
Citations
Citations to this article as recorded by
Violence against healthcare professionals in intensive care units: a systematic review and meta-analysis of frequency, risk factors, interventions, and preventive measures Sebastian Berger, Pascale Grzonka, Anja I. Frei, Sabina Hunziker, Sira M. Baumann, Simon A. Amacher, Caroline E. Gebhard, Raoul Sutter Critical Care.2024;[Epub] CrossRef
Factors Related to Post-traumatic Stress Disorder Symptoms Among Intensive Care Unit Nurses SuHee Kim, YeoJin Im Asian Nursing Research.2024; 18(2): 159. CrossRef
The Moderating Role of Perceived Social Support in the Relation between Type D Personality and PTSD Symptoms among ICU and ER Nurses Sohyeon Kim, Myung-Ho Hyun STRESS.2023; 31(4): 197. CrossRef
Effects of Personality Traits and Mentalization on Workplace Bullying Experiences among Intensive Care Unit Nurses Sun Joo Jang, Eunhye Kim, Haeyoung Lee, Amanda Jane Henderson Journal of Nursing Management.2023; 2023: 1. CrossRef
Clinical nurses’ experiences of workplace verbal violence: a phenomenological study Min Soo Woo, Hyoung Suk Kim, Jeung-Im Kim Korean Journal of Women Health Nursing.2022; 28(2): 154. CrossRef
Validity and reliability of the gender equity scale in nursing education Sunhee Cho, So‐Hi Kwon, Sun Joo Jang Nursing & Health Sciences.2022; 24(2): 447. CrossRef
Post-traumatic Growth and it’s associations with Deliberate Rumination, Self-disclosure, and Social Support among Intensive Care Unit Nurses Sae Mi Min, Hee Jun Kim, Chun-Ja Kim, Jeong-Ah Ahn Journal of Korean Critical Care Nursing.2022; 15(2): 50. CrossRef
Mediating Effects of Psychological States on Work Performance of Visiting Nurses According to COVID-19 Workplace Quarantine Measures: A Multi-Group Path Analysis Study Jee-Hyun Hwang International Journal of Environmental Research and Public Health.2021; 19(1): 444. CrossRef
Health-Related Symptoms and Working Conditions on Vulnerability to Presenteeism Among Nurses in South Korea Jee-Seon Yi, Eungyung Kim, Hyeoneui Kim Asia Pacific Journal of Public Health.2021; 33(8): 880. CrossRef
The Moderating Effect of Supervisor's Support in Relation to Violence Experience between Co-workers and Organizational Commitment of Nurses Working in Special Departments of a Hospital Kyung Min Kim, Eun Nam Lee, Moon Ja Kim Journal of Korean Academy of Nursing Administration.2020; 26(4): 400. CrossRef
Mediating Effect of Resilience on the Association between Violence Experience and Violence Response among Nurses Cheol Jeong, Eun Nam Lee Korean Journal of Adult Nursing.2018; 30(1): 41. CrossRef
Experience of Violence from the Clients and Coping Methods Among Intensive Care Unit Nurses Working in a Hospital in South Korea Hye Jin Yoo, Eunyoung E. Suh, Soon Haeng Lee, Jin Hee Hwang, Ji Hye Kwon Asian Nursing Research.2018; 12(2): 77. CrossRef
PURPOSE The purpose of this study was to investigate predictors of violent behavior by patient or caregiver of patient in the emergency department. METHODS Subjects of the study were 447 residents who have visited the emergency department in community P Metropolitan City during the past year. The data collecting period was from June 1, 2012 to August 31, 2012. Data was collected using self-reported questionnaires. RESULTS Predictors of violent behavior in the emergency department were divided into personal and institutional factors. Personal factors included relationship with patients, presence of alcohol, reports of discontent during and past treatment and responses to deterioration in patient's conditions, institution factors included perceived attitudes toward medical workers' explanations and proficiency of medical workers, and delay in medical treatment hours. CONCLUSION Knowledge of personal and institutional factors may permit emergency staff to minimize or prevent potential violence in the emergency department.
Citations
Citations to this article as recorded by
Predicting Workplace Violence in the Emergency Department Based on Electronic Health Record Data Hyungbok Lee, Heeje Yun, Minjin Choi, Hyeoneui Kim Journal of Emergency Nursing.2023; 49(3): 415. CrossRef
Experiences of traumatic events, knowledge and attitudes concerning post-traumatic stress disorder, and resilience among nurses and paramedics working in emergency department Sun-Woo Hong, Kyung-Sook Bang, Hwal Lan Bang, Hye Jin Hyun, Miyoung Lee, Yu Na Jung The Journal of Korean Academic Society of Nursing Education.2023; 29(1): 86. CrossRef
Relationships between Violence Experience, Resilience, and the Nursing Performance of Emergency Room Nurses in South Korea Sarang Kim, Minkyung Gu, Sohyune Sok International Journal of Environmental Research and Public Health.2022; 19(5): 2617. CrossRef
Factors Affecting on Turnover Intentions of Emergency Department Nurses who have Experienced Verbal Abuse Gyoo-Yeong CHO, Mi-Kyung SEO JOURNAL OF FISHRIES AND MARINE SCIENCES EDUCATION.2021; 33(2): 314. CrossRef
Usefulness of Korean Version of Behavioral Cue Checklist for Predicting of Patient Violence in Emergency Departments Jang Mi Kim, Eun Nam Lee Journal of Korean Academy of Nursing.2018; 48(3): 289. CrossRef
Mediating Effect of Resilience on the Association between Violence Experience and Violence Response among Nurses Cheol Jeong, Eun Nam Lee Korean Journal of Adult Nursing.2018; 30(1): 41. CrossRef
The Study of Preceptor Nurses’ Occupational Stress and Burden Joohee Han, Eun Kwang Yoo Korean Journal of Stress Research.2018; 26(1): 38. CrossRef
The relationship between intention to leave the hospital and coping methods of emergency nurses after workplace violence In‐Young Jeong, Ji‐Soo Kim Journal of Clinical Nursing.2018; 27(7-8): 1692. CrossRef
Hardiness Mediates Stress and Impact Level in ED Nurses Who Experienced a Violent Event Jin Hee Park, Eun Nam Lee, Kyung Ran Kong, Moon Jung Jang Journal of Emergency Nursing.2017; 43(6): 539. CrossRef
PURPOSE Clinical nurses are at high risk of incurring hospital violence during their working life. Hospital violence and its outcomes have an impact on the job satisfaction, the recruitment and retention of nurses as well as the quality of care delivered to patients. The purpose of this study was to identify coping styles toward hospital violence in clinical nurses using Q-methodology. METHODS Q-methodology, which analyzes the subjectivity of each type of attitude, and coping styles was used. The 40 selected Q-statements from each of 35 participants were classified into the shape of a normal distribution using a 9-point scale. The collected data were analyzed using the pc-QUANAL program. RESULTS The results revealed four discrete groups of clinical nurses toward hospital violence: take strong action and promote the recurrence prevention, appear psychosomatic symptoms, investigate the cause and focus on prevention, and request hospital assistance and keep up my duty. CONCLUSION The findings indicate that development of nursing intervention program based on the four types could beneficially contribute to the violence prevention in hospital.
Citations
Citations to this article as recorded by
Influences of Workplace Violence on Depression among Nurses: The Mediating Effect of Social Support Eun-Mi Seol, Soohyun Nam STRESS.2021; 29(1): 37. CrossRef
Effects of Hospital-Based Violence-Prevention and Coping Programs on Nurses' Violence Experience, Violence Responses, Self-Efficacy, and Organizational Commitment Yu Jeong Yang, Jeong-Hee Kim Journal of Korean Academy of Nursing Administration.2020; 26(5): 550. CrossRef
Development and Validation of the Hospital Violence Attitude Scale-18 (HVAS-18) for Clinical Nurses Eun-Ho Ha, Jin-Young Cho, Jin-Mi Kim Korean Journal of Adult Nursing.2015; 27(1): 39. CrossRef
Convergent approach of phenomenological methodology about Emergency Nurses' experience of hospital violence Young-Hee Jeong Journal of the Korea Convergence Society.2015; 6(5): 63. CrossRef
E-SUBMISSION
First
Prev
