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"Telephone"

Original Articles
The Effect of a Post-discharge Tailored Telephone Follow-up Program for Patients after Percutaneous Coronary Intervention with Low Health Literacy: A Pilot Study
Myoungjoo Kang, Nah-Mee Shin, Jaehyoung Park
Received August 27, 2025  Accepted November 6, 2025  Published online January 30, 2026  
DOI: https://doi.org/10.7475/kjan.2025.0827    [Epub ahead of print]
Purpose
This study aimed to examine the effects of a post-discharge tailored telephone (TATE) follow-up program for patients with low health literacy (LHL) who had undergone percutaneous coronary intervention.
Methods
This pilot study employed a non-equivalent control group pretest–posttest design to evaluate the preliminary effects of a TATE follow-up program at a university hospital in Seoul. Data were collected from July 2020 to September 2021. A total of 51 patients were recruited, and 46 completed the study. Patients were divided into three groups: an intervention group with LHL, a control group with LHL, and a control group with high health literacy. The intervention group received two 15-minute phone calls as part of the TATE follow-up program.
Results
The TATE follow-up program significantly improved disease- related knowledge in the intervention group compared with the control groups (p=.001). The intervention group also reported significantly higher satisfaction with nursing services than the other two groups (p=.006). However, there were no significant differences in changes in health behavior adherence among the groups, although the intervention group with LHL showed the greatest increase of 17.5 points after the intervention.
Conclusion
This pilot study demonstrated that the TATE follow-up program was effective and feasible for improving disease-related knowledge and satisfaction with nursing services among patients with LHL. These findings highlight the importance of tailored transitional care interventions to support cardiovascular disease management and secondary prevention.
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Effects of Diabetes Education and Telephone Counseling on Depression in Patients with Diabetes
Min Sun Song, Hee Seung Kim
J Korean Acad Adult Nurs 2008;20(3):481-488.   Published online June 30, 2008
PURPOSE
This study was conducted to identify the effects of diabetes education and telephone counseling on depression in diabetic patients. METHODS: 49 diabetic patients(24 in the control group and 25 in the experimental group) completed diabetes education and telephone counseling. Data were analyzed using chi-square test, paired t-test and unpaired t-tests. RESULTS: There were no significant differences in depression between the experimental and control groups. But, Depression scores were much decreased in the experimental group. CONCLUSION: Depression decreased following the diabetes education and telephone counseling. These findings indicate that diabetes education and telephone counseling could be one of the way to decrease depression.
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Effect of a Telephone Monitoring on Self-management & Symptom Experiences in Patients With Heart Failure
Eun Kyeung Song
J Korean Acad Adult Nurs 2005;17(1):56-67.   Published online March 31, 2005
PURPOSE
The main purpose of this study was to examine the effectiveness of a standardized telephone monitoring intervention in addressing the symptom experience and improving self-management ability in patients with heart failure. METHODS: A non-equivalent control group pre-post test design was used. There were 17 patients in the experimental group, and 16 in the control group. According to the protocol, patients in the experimental group received 15 to 30 minute-telephone monitoring four times, once a week for 4 weeks. Data were analyzed by chi2-test, Mann-Whitney U test. RESULTS: 1) The experimental group showed a significant increase in compliance with self-management compared to the control group. 2) There was a significant decrease in degree for 3 symptoms(DOE, PND, & continuing fatigue) in the experimental group, after telephone monitoring. However, the experimental group did not show significant decrease in the degree of the total symptom experiences. CONCLUSIONS: The results of this study provide evidence that standardized telephone monitoring is effective in relieving symptom experience and improving self- management in patients with heart failure over the course of telephone monitoring.
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Effects of Telephone Consulting Program on Self-efficacy and Self-care in NIDDM Patients
Chun Gill Kim, Chung Hee Chung
J Korean Acad Adult Nurs 2002;14(2):306-314.   Published online June 30, 2002
PURPOSE
This study was intended to examine the effects of a telephone consulting program on self-efficacy and self-care in NIDDM patients.
METHOD
Sixty-eight NIDDM patients participated. Thirty-six were assigned to the experimental group and received the telephone consulting program from one to two times per week for 4 weeks. This program was undertaken by base on small booklet relating to diabetic disease summary, diet, drug, exercise, foot management, prevention and treatment of complications, and insulin injection methods.
RESULT
1. Hypothesis 1 that "the experimental group who receives the telephone consulting program will have higher self-efficacy score than the control group who does not have the telephone consulting" was supported (t=5.12, p= .000). 2. Hypothesis 2 that "the experimental group who receives the telephone consulting program will have higher self-care score than the control group who does not have the telephone consulting" was supported(t=5.29, p= .000).
CONCLUSION
The telephone consulting program improved self-efficacy and self-care in NIDDM patients. Accordingly, this program can be adopted as an effective nursing intervention in the care of the diabetic patients.
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