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"Yoorim Kweon"

Original Article
Effects of Emotional Labor, Somatic Symptoms, and Emotional Support on Quality of Life among Middle-aged Female Workers
Hae Ok Jeon, Yoorim Kweon
Korean J Adult Nurs 2015;27(5):537-547.   Published online October 31, 2015
DOI: https://doi.org/10.7475/kjan.2015.27.5.537
PURPOSE
The purpose of this study was to examine the effects of emotional labor, somatic symptoms, and emotional support on quality of life among middle-aged women workers.
METHODS
The study design was a descriptive survey research. Data were collected from October 2013 to January 2014 in Korea. A self-reported questionnaire was administerd in a convenience sample of 264 middle aged women in various working places. The survey included socio-demographic and job-related factors, and the questionnaires about emotional labor, somatic symptoms, emotional support, and quality of life. Data were analyzed using descriptive statistics, t-test, ANOVA, pearson's correlation coefficient, and stepwise multiple regression.
RESULTS
Stepwise multiple regression showed that somatic symptoms had the greatest effect on quality of life (beta=-1.65, p<.001), followed by emotional support (beta=0.67, p<.001), and job satisfaction (beta=3.98, p<.001). And these variables accounted for 52% of quality of life among middle-aged women workers (F=97.14, p<.001).
CONCLUSION
These results suggest for clinical nurses to take somatic symptoms, emotional support, and job satisfaction into special account in order to improve the middle aged women worker's quality of life. Ultimately, a health promotion program focusing on these influential variables in workplace need to be developed for the given population.

Citations

Citations to this article as recorded by  
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    Behavioral Sciences.2024; 14(1): 53.     CrossRef
  • The Effects of Emotional Labor and Workplace Violence on the Somatic Symptoms of Customer Service Employees in Department Stores
    Bongsoon Ryu, Bo Hyun Park
    Research in Community and Public Health Nursing.2023; 34: 61.     CrossRef
  • Somatic Symptoms and Quality of Life in Adults: Moderating Effect of Spiritual Well-being
    Youngrye Park, Hee Moon
    The Korean Journal of Rehabilitation Nursing.2018; 21(2): 132.     CrossRef
  • Experiences in Self-leading Leisure Activities of Middle-aged Office Workers
    Jeong-Soo KIM
    Journal of Fisheries and Marine Sciences Education.2016; 28(5): 1348.     CrossRef
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